We’re bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you!
We only accept returns postmarked within 30 days from the purchase date. Once we receive your parcel, your refund will be automatically issued and the return label fee will be deducted from the total refund amount.
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return. Please contact us via email email@example.com to issue a refund.
Your request will be processed within 10 days after we receive your returns. The refund will be issued to your payment account.
Note: The original shipping fee is non-refundable.